Customer Acquisition Manager (CAM)

About Clientivity.io

Clientivity.io is a cutting-edge startup revolutionizing client relationship management and operational efficiency for businesses. Our platform is designed to help businesses optimize engagement, streamline processes, and drive growth. We are expanding our presence in Kenya and East Africa and are looking for a results-driven professional to lead our customer acquisition efforts.

Job Overview

We are seeking a highly motivated and results-driven Customer Acquisition Manager (CAM) to lead our efforts in expanding our customer base in Nairobi and across East Africa. As a CAM, you will be responsible for developing and executing strategies to attract, convert, and retain customers, ensuring sustainable business growth.

Key Responsibilities

• Develop and implement customer acquisition strategies to drive user growth and engagement.
• Identify and establish partnerships with key stakeholders, businesses, and industry influencers.
• Conduct market research to understand customer needs, behaviors, and competitive landscape.
• Optimize lead generation channels, including digital marketing, referrals, events, and direct sales.
• Work closely with the product and marketing teams to align acquisition efforts with brand positioning.
• Analyze data and key performance metrics to evaluate and improve customer acquisition strategies.
• Manage the customer onboarding process to enhance retention and user satisfaction.
• Represent Clientivity.io at networking events, conferences, and industry forums.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Proven experience in customer acquisition, sales, or business development, preferably in the tech or SaaS industry.
• Strong understanding of digital marketing, lead generation, and CRM tools.
• Excellent communication, negotiation, and relationship-building skills.
• Data-driven mindset with the ability to analyze metrics and optimize strategies accordingly.
• Self-starter with a passion for startups and innovation.
• Knowledge of the East African business landscape is a plus.

Why Join Us?

• Be part of an innovative and fast-growing tech startup.
• Opportunity to make a significant impact in the Kenyan and East African market.
• Competitive salary with performance-based incentives.
• Collaborative and growth-oriented work culture.

How to Apply

Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a great fit for this role to careers@clientivity.io with the subject line Customer Acquisition Manager (CAM) - Nairobi".

Application Deadline

Rolling basis until the position is filled.

Join us in shaping the future of client engagement and business efficiency in Africa!